Tek789 Terms & Conditions – Complete Guide to Using Malaysia's Online Gaming Platform

By accessing, registering for, or using any part of the platform tek789 (website, mobile app, or any related services), you hereby confirm that you have read, understood, and agreed to be bound by all Terms & Conditions set out in this document.

This agreement is a legally binding contract between you as the user and tek789 as the platform operator. If you do not agree with any part of these Terms & Conditions, please discontinue use of our platform immediately and do not register an account.

These Terms & Conditions should be read together with Privacy Policy and Responsible Gaming Policy tek789, all of which together form the entire agreement between you and us.

To register and use the services tek789, you must meet all of the following eligibility requirements:

• Be at least 21 years old on the date of registration
• Be a valid Malaysian citizen or permanent resident
• Holding an active Malaysian mobile number registered in your own name
• Hold a valid Malaysian bank account or eWallet (DuitNow, Touch 'n Go, FPX, GrabPay, Boost, or ShopeePay)
• Never been banned or restricted from using our services tek789 previously
• Not listed on any gaming platform's self-exclusion register

All information provided during registration must be truthful, accurate, and up to date. tek789 reserves the right to request identity verification documents at any time, including a copy of your MyKad, bank statement, or other relevant documents.

Each player is only permitted to hold one (1) account at tek789. Holding multiple accounts, whether using different names, phone numbers, email addresses, IP addresses, or payment methods, is strictly prohibited.

You are fully responsible for:

• Keeping your account password confidential and not sharing it with anyone
• All activity that occurs within your account, whether authorised or otherwise
• Keeping your account information current and accurate at all times
• Reporting any unauthorised access to your account to the support team tek789 immediately

tek789 shall not be liable for any losses arising from unauthorised access to your account due to your own negligence in safeguarding your login credentials.

tek789 accepts deposits via the following Malaysian payment methods only:

All deposits must be made using a bank account or eWallet registered in the player's own name. tek789 does not accept third-party deposits under any circumstances. Any deposit received from a third-party source will be returned in full, and the account in question may be suspended pending further investigation.

Players may request a withdrawal of funds at any time, subject to the following conditions:

• The player's account has completed the full identity verification (KYC) process
• The minimum withdrawal amount is RM 50 each request
• Withdrawals must be made to the same bank account or eWallet used for the deposit
• All bonuses received must meet the rollover requirements before any withdrawal is permitted
• Completed withdrawal requests are typically processed within 5 to 30 minutes

tek789 reserves the right to request additional documents for verification purposes before processing withdrawals that exceed a certain amount. This is part of our standard anti-money laundering (AML) procedure.

All bonuses and promotions offered by tek789 subject to specific terms and conditions that will be stated alongside each offer. The general terms applicable to all bonuses are as follows:

• Each bonus type carries a rollover requirement (expressed as a multiplier) that must be met before withdrawals are permitted
• The welcome bonus may only be claimed once per new player
• Each promotion has a stated validity period — expired bonuses cannot be transferred or reclaimed
• Tek789 reserves the right to withdraw any bonus where there is evidence of misuse or fraud
• Hedge betting (bonus hunting) using multiple accounts is prohibited
• Bonuses are non-transferable between accounts

tek789 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. The decision of tek789 regarding any bonus-related disputes is final.

All games available on the platform tek789 — including slots, Live Casino (baccarat, roulette, blackjack), lottery, Sports Betting (Malaysia Super League, EPL, Champions League) and e-sports — are subject to the specific rules stated within each game.

General rules applicable to all games:

• All game outcomes are determined by a Random Number Generator (RNG) that has been independently certified
• Game results are final and may not be disputed unless there is clear evidence of a technical error
• In the event of a technical error or system disruption during gameplay, tek789 reserves the right to void the relevant round and refund the player's stake
• The use of bots, automation tools, or any unauthorised means to gain an unfair advantage in gameplay is strictly prohibited
• For Sports Betting, the official results issued by the event organiser are final unless stated otherwise

tek789 committed to responsible gaming and the well-being of our players. We provide a range of tools to help players manage their gaming experience:

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings
• Loss Limit: Set the maximum amount you are willing to lose within a specified period
• Play Time Limit: Set session time limits to prevent excessive play
• Account Break: Suspend your account for 24 hours, 7 days, or 30 days if you need a break
• Self-Exclusion: Request a full self-exclusion from the tek789 platform if needed

If you or someone you know is showing signs of a gambling problem, please contact our support team tek789 or consult a qualified mental health professional. For more information, visit the Responsible Gaming ours.

The following activities are strictly prohibited on the platform tek789 and may result in account suspension, forfeiture of funds, and legal action:

• Registering multiple accounts to claim bonus benefits more than once
• Use of stolen or unauthorised credit cards, bank accounts, or e-wallets
• Money laundering through the gaming platform
• Manipulating gameplay using third-party software, bots, or automation tools
• Hacking, cyber intrusion, or any attempt to compromise the security of the platform tek789
• Colluding with other players to manipulate betting outcomes or gain an unfair advantage
• Filing unauthorised chargebacks with your bank or payment provider

tek789 shall not be liable under any circumstances for:

• Financial losses incurred as a result of game outcomes not in the player's favour
• Losses resulting from internet service disruptions or technical issues on the player's end
• Losses arising from unauthorised access to a player's account due to the player's own negligence in safeguarding their login credentials
• Any indirect, incidental, or consequential losses arising from your use of our platform
• Inaccuracies or delays in odds information or results caused by factors beyond our control

In cases where tek789 is found liable for any direct losses, our liability shall be limited to the amount of funds held in the player's account at the time of the incident.

tek789 reserves the right to close, freeze, or suspend any account for the following reasons:

• Violation of any Terms & Conditions set out in this document
• Failed identity verification or information that cannot be verified
• Activity that is suspicious or consistent with fraud or money laundering
• Account closure requested by the player
• Player found to be on the self-exclusion list
• Instructions from the relevant authorities

Players may also request to close their account at any time by contacting the support team tek789. Any valid fund balance (excluding bonuses that have not met the rollover requirements) will be returned within 3–5 business days.

tek789 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Players will be notified of any material changes via in-platform notifications or their registered email address.

Continued use of the platform tek789 following the publication of any amendments shall be deemed as acceptance of the updated terms.

If you have any questions, concerns, or wish to raise a complaint regarding these Terms & Conditions, please contact our team via:

• Email: support@tek789.biz
• LiveChat: Available 24/7 on the tek789 platform
• Support operating hours: 24 hours a day, 7 days a week