At tek789, we treat your privacy as a non-negotiable priority. This document explains in detail how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six privacy protection principles we practise every day to keep your data safe.
All data transmitted between your device and our servers tek789 protected with 256-bit SSL encryption — the same technology used by Malaysia's leading banks such as Maybank and CIMB. No third party can intercept your information during transmission.
tek789 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). This means all collection, processing and storage of your personal data is carried out in accordance with the principles established under applicable Malaysian law.
tek789 has never and will never sell, rent, or trade players' personal data to any third party for marketing or commercial purposes. Your data belongs to you — we only use it to provide the services you have requested.
Only staff tek789 who require access to specific data to carry out their authorised duties. Our role-based access control (RBAC) system ensures no one can access data outside the scope of their responsibilities.
Your personal data is retained only for as long as necessary for the stated purpose, or as required by law. When the data is no longer needed, it will be deleted or anonymised following secure disposal procedures.
In the event of any data security breach involving your personal information, tek789 committed to notifying affected players within a reasonable timeframe via email or in-platform notification.
This Privacy Policy is published by tek789 ("we", "our platform") and describes our privacy practices regarding personal information collected from users ("you", "player") who access or use the tek789 online gaming platform, including the website and any related services.
We take your privacy seriously. As an online gaming platform operating exclusively for Malaysian users, tek789 fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant implementing regulations.
Important: By using the tek789 platform, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of our platform.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy tek789.
tek789 collects various categories of personal data depending on the nature of your interactions with our platform. Below is a summary of the types of data we collect:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, gender | Mandatory |
| Contact Data | Malaysian phone number, email address, residential address | Mandatory |
| Financial Data | Bank account number, DuitNow details, Touch 'n Go, FPX, GrabPay, Boost, ShopeePay | Required for transactions |
| Activity Data | Game history, betting records, transaction history | Automatic |
| Technical Data | IP address, browser type, device, operating system | Automatic |
| Cookie Data | Session cookies, preference cookies, analytics cookies | Partially mandatory |
We do not collect sensitive data categories such as medical records, biometric information, or ethnic data, unless required by applicable law for identity verification purposes.
tek789 collects your personal data through various channels:
tek789 uses the personal data collected for the following purposes:
Marketing: We may send you marketing communications about tek789 promotions and special offers. You may withdraw this consent at any time through your account settings or by contacting our team.
tek789 does not sell, rent or trade your personal data to third parties for their own marketing purposes. However, in certain circumstances, we may need to share data with the following parties:
All third parties with whom we share data are bound by data protection agreements that require them to handle your information to the same standard of security we uphold at tek789.
tek789 retaining your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law.
Once the retention period expires, your data will be securely deleted or anonymised (processed so that it can no longer be linked to you) in accordance with our standard procedures.
tek789 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or accidental disclosure:
While we take reasonable steps to protect your data, no method of internet transmission or storage can be guaranteed to be 100% secure. You are also responsible for keeping your account password safe.
tek789 uses cookies and similar tracking technologies to enhance your experience on our platform. We use several types of cookies:
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the platform tek789. For more information on managing cookies, please refer to your browser settings.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by tek789:
You have the right to request a copy of the personal data we hold about you. Requests can be submitted via our support email.
If your personal data is inaccurate or incomplete, you have the right to request a correction through your account settings or customer support.
You may withdraw consent for marketing communications at any time without affecting the validity of prior processing.
You may request the deletion of your data under certain circumstances, subject to our legal data retention obligations.
You may request your data in a machine-readable format for transfer to another service provider.
You may object to the processing of your data for specific purposes, including direct marketing, where permitted by law.
To exercise any of the above rights, please contact our Data Privacy Officer at privacy@tek789.biz. We will process your request within 21 business days.
tek789 does not target, collect or process the personal data of individuals under the age of 21. Our platform is strictly intended for adults aged 21 and above.
If we discover that personal data belonging to individuals under the age of 21 has been collected without valid consent, we will take immediate steps to delete that data and close the associated account.
If you suspect that someone under the age of 21 has registered on our platform, please notify our support team. tek789 promptly so that we may take the appropriate action.
tek789 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or the technologies we use.
When material changes are made, we will:
Continued use of the platform tek789 after the effective date of an updated Privacy Policy constitutes acceptance of those amendments. It is your responsibility to review this page periodically.
If you have any questions or concerns, or wish to exercise your rights under this Privacy Policy or Malaysia's PDPA, please contact the Data Privacy Officer (DPO) tek789 through the following channels:
This Privacy Policy is drafted and governed in Bahasa Melayu in accordance with Malaysian law. In the event of any conflict between a translated version and the Bahasa Melayu version, the Bahasa Melayu version shall prevail.
Now you know how we keep your data safe. Register for free at tek789 and enjoy Malaysia's best online gaming entertainment with complete security and peace of mind.